Legal agreement

Terms of Service Effective January 2026

By accessing or using the services provided by 11701690 Canada Inc. ("CareResponse Systems", "we", "our"), you agree to the following terms. 1. Services CareResponse Systems provides a senior care inquiry response and follow-up system designed to help organizations manage and convert family inquiries into consultations. 2. Use of Services You agree to use our services only for lawful business purposes and in a way that does not interfere with or disrupt the system. 3. No Guarantees While our system is designed to improve response times and increase consultation opportunities, we do not guarantee specific results, revenue, or outcomes. 4. Payments All fees for services are agreed upon prior to onboarding. Payments are non-refundable unless otherwise stated in a written agreement. 5. Client Responsibilities Clients are responsible for: Providing accurate information Maintaining access to their systems Using the system appropriately 6. Third-Party Tools Our services may integrate with third-party platforms (such as CRM systems, communication tools, and scheduling software). We are not responsible for the performance or policies of these third parties. 7. Limitation of Liability CareResponse Systems is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. 8. Termination We reserve the right to suspend or terminate services if terms are violated or misuse is detected. 9. Changes to Terms We may update these Terms at any time. Continued use of our services constitutes acceptance of any updates. 10. SMS Program and Messaging Use Cases By providing your contact information and opting in, you agree to receive SMS messages from CareResponse Systems related to customer support and service communications. Messages may include responses to inquiries, appointment scheduling, follow-ups related to your request, and service-related updates. Messages are strictly non-promotional and are intended solely for customer care purposes. 11. Opt-Out Instructions You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS communications from us unless you re-subscribe. 12. Message and Data Rates Message and data rates may apply depending on your mobile carrier and plan. CareResponse Systems is not responsible for any charges incurred by your mobile service provider. 13. Carrier Liability Disclaimer Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and network availability. 14. Age Restriction By using our services and opting into SMS communications, you confirm that you are at least 18 years of age. 15. Contact 11701690 Canada Inc. operating as CareResponse Systems Email: info@careresponsesystems.com Address: 425-1880 Valley Farm Rd. Pickering Ontario L1V 6B3 Canada Website: https://careresponsesystems.com